There are 2 ways to use the Evo Credential Provider with Remote Desktop

1. Using the Evo Credential Provider to protect remote hosts

Install the Evo Credential Provider on the host (the host could be PC, server or RD Gateway). When a client tries to connect to the host, the host will ask for Evo credentials to login. Users can approve the push to login. If you're an IT Admin and want to use elevated access, you just simply Deny and then proceed with the Elevated Access just like you do with regular PC login. 

2. Using Evo Elevated Access to connect to remote host

In order to use this feature, the new Credential Provider version (1.1.15) must be installed. If you have not installed the new version, please go to Evo portal and download it. 

The new version should look like this. Keep "Prevent Elevated Logins..." unchecked (default).

This method is mostly used for IT admins who want to connect to remote hosts with an Elevated Access account. It requires Elevated Access and shared account setup on the Evo portal before continuing. 

a. Open the Remote Desktop Connection app with admin privileges. If your account doesn't have admin privileges, you can use Elevated Access checkbox to gain admin access to your RDP. Otherwise, RDP Elevated Access feature will not show up.

b. Enter your remote host name or IP address -> Connect.

c. Select "More choices" then select "Evo Security Login" icon.

d. Then the user can enter their credentials and step through the normal process of elevated login within Evo.

If you have any questions, please feel free to contact support@evosecurity.com.