How to disable a key
It is best practice to disable keys that are not currently in use, including those that could have been misplaced. This helps to ensure that it no longer functions for anyone who might have recovered it.
Disabling a key, will as expected, prevent it from being used for authentication purposes. If the key is to be used again, it will need to be re-enabled, and if appropriate assigned to a new user.
- From the left nav menu, select My Company. Alternatively, select Customers and and choose a customer from the list.
- From the side navigation, click Keys.
- In the displayed list of keys, find the ones you want to disable. Check the box at the beginning of each row.
- Click the actions menu located above the table.
- Click Disable.
How to enable a key
Keys should be enabled if they are assigned a user and are actively being used. If the key has been misplaced, or the user is no longer a member of your organization. Recommend that the key is unassigned from the user, disabled or deleted all together.
- From the left nav menu, select My Company. Alternatively, select Customers and and choose a customer from the list.
- From the side navigation, click Keys.
- In the displayed list of keys, find the ones you want to enable. Check the box at the beginning of each row.
- Click the actions menu located above the table.
- Click Enable.
How to delete a key
It is best practice to delete a key that has been misplaced. If it is ever located, you can very easily add it back in for future assignment.
Deleting keys cannot be undone.
- From the left nav menu, select My Company. Alternatively, select Customers and and choose a customer from the list.
- From the side navigation, click Keys.
- In the displayed list of keys, find the ones you want to delete. Check the box at the beginning of each row.
- Click the actions menu located above the table.
- Click Delete.